Launch X431 GDS is a hi-tech product. With the
development of modern automotive industry, more and more new technologies will
be adopted and there may be questions during operation, including the software,
hardware, operation and something related to the vehicles. Read the user’s
manual to get the answer whenever you have any question, or contact our
Customer Service Center for help. Here, we list some frequently asked questions
and answers relating to the using of X431 GDS.
About Hardware
Q: Why does the X431 GDS LCD touch
screen respond so slowly in cold whether?
A: It is because the ambient temperature is close to
the lower limit of operating temperature range (-10-55℃). Under this situation, it is necessary to warm
up the machine for 30 minutes before test.
Q: There is
only backlight and no character on the screen. What should I do?
A: Check if the
power is well connected. Turn off the machine, unplug the power connector and
re-plug it. Turn on the machine after it has been connected to the power for 1
second.
Q: Why there is
no response or response incorrectly while clicking the x431 gds screen with touch pen?
A: Please
calibrate the screen again. Refer to “2.3.3 7. Screen Calibration” for details.
About
Operations
Q: System halts
while reading data stream.
A: Connector is
loosen, shutdown the device and connect well to test again.
Q: E-mail
sending failed.
A: Check network configuration.
Q: Fail in Mail operation while feedback
problems.
A: Product is not registered, please register and operate
again.
Q: Software download failed.
A: Check network configuration.
Q: Blank screen after operating for a
period.
A: When there is no external power supply connected,
power of battery exhausts, Please connect external power supply.
About Vehicles
Q: Launch X431 GDS main screen blinks at the moment when
engine ignition.
A: It results from electromagnetic interference and this
is normal phenomena.
Q: Detecting interrupted while testing.
A: It results from electromagnetic interference or loose
connection.
Q: No response while communicating with
vehicle ECU.
A: Make sure that the voltage of vehicle battery is in
specified range, the throttle is in the closed position, and all electrical
consumers are turned off, and water temperature is in specified range.
Q: Some systems can not be diagnosed
A: The diagnostic socket for the system on some early
vehicle may be separated. Refer to the vehicle instruction manual.
Q: No corresponding trouble codes
description.
A: It is generally normal circuit
“sequel”, search the most approaching trouble code and analyze it.
